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818.913.0772
tkennard@smallbatchtechnology.com
Services and Prices
Fractional IT Department / Desktop Support / Analyst and Admin Support
It’s like having your own IT department without the high costs.
Monthly Helpdesk
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Economy: $200/month & hourly rate reduced to $50/hour from the usual $125​​
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Up to 5 hours / month - $625.
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Up to 8 hours / month - $825.
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Up to 12 hours / month $1200.
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12-25 hours / month $2,000
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Up to 40 hours / month - $3125. Best value
**Travel expenses for onsite, in-person not included
***Support includes basic laptop support, cell phone support, email management, admin services, (PowerPoint updates, Spreadsheet updates, etc), phone system maintenance, and other agreed upon terms to fit your business needs. Hardware costs for repairs at market rates.
Time and Material Rate for over time / Out of Contract rate
$125/hour business day. $200/hour nights / weekends
Virtual and In-Person Meeting support
MS Teams, Webex, Zoom, and On Site
We ensure that your important meetings go smoothly so you can be confident about including audio and video to wow your clients.
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Virtual support, including meeting configuration - $125/hour
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In-person support to ensure your equipment and presentation works perfectly and smoothly - $250/hour
Website setup
Basic business website - $900 plus monthly cost for hosting
​Monthly fee paid to the domain / web host*:
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“Light” website $20/month
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“Core” website $32/month
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“Business” website $50/month (recommended)
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“Business Elite” website $200/month
*does not include website updates.
Business email setup
We recommend Microsoft365 so your data can be synced through Outlook and MS Teams
The initial account set up is $700 for up to 5 users.
Configuration fee for up to 5 laptops and cell phones is $300. *Fee waived with a 1-year monthly helpdesk agreement.
MS 365 plans are between $10.00 - $30.00/ month per user license. We will work with you to determine which plan best meets your needs.
Administrative Services
Let us take care of the paperwork so you can build your business.
​$125/hour for creation, Maintenance and updates included with monthly subscription
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PowerPoint Design and Creation
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Sell Sheet Design and Printing
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Basic Excel Form Creation
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And more
Phone System Solutions
Modern VoIP Phones for Business.
$25 – $45 per user/month*
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Essentials ($25 per user/month): This plan is particularly well-suited for small businesses. It offers essential features that support basic communication needs without overwhelming users with complexity. (recommended for most small businesses)
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Premier ($30 per user/month): This plan is a good option for medium-sized businesses needing advanced communication features beyond the Essentials plan but not as extensive as the Elite plan. It offers a balanced mix of essential and advanced tools.
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Elite ($45 per user/month): It’s ideal for large enterprises with complex communication needs, offering advanced collaboration tools and robust integrations suited for high call volumes and multi-location businesses.
*Consultation and initial Setup $500, Installation -TBD for up to 5 users. Maintenance included with Monthly Helpdesk agreement. Time & Material (maintenance and repair with no monthly agreement) $125/hour
Conference Room Setup
Which system is best for you? What equipment do you need? Where do you start?
I guide you on finding the best solution, then getting it installed, and train you on how to drive your new business tools.
$175/hour. Request an estimate or an on-site visit
A/V Support for Small or Medium Events and Meetings
Audio or Video costs tacked on to event or meeting room rentals can cost you thousands. I can save you up to 50% and even provide onsite support so you can give your best presentation. Contact me for a tailored estimate.
Security Camera Consultation and Installation
Finding and setting up cameras and a plan takes up a lot of your valuable time. Let me take on that task while you focus on your business. View your camera feeds from your cell phone or a computer for total peace of mind.
$175/hour for consultation and installation
Kits start at $500 and professional monitoring starts at just $10/month